Get Answers to BIG Questions! Get Answers to BIG Questions! https://bigstarsmart.com/wp-content/themes/movedo/images/empty/thumbnail.jpg 150 150 Scott Zuniga Scott Zuniga https://secure.gravatar.com/avatar/7e54221a50105a11d3f461ab8d649543?s=96&d=mm&r=g May 7, 2020 May 7, 2020 The 2 fastest ways to get answers to BIGSTAR questions are: 1: Your BIGSTAR User Guide <— click to view 2: Your Web Portal Knowledge Base. Read on to learn how! Step 1: Click “Login” in the top-right corner of this website. Step 2: Enter your Alarm.com username and password (same Login info as your phone app) and click “Login.” Step 3: Click the “?” icon in the top-right corner of your web portal. Step 4: Click on “Help Documentation“ Step 5: Type your question in the ” How can we help you?” search bar Step 6: Select the most relevant article and follow its instructions. CONGRATS! Now you know how to find answers to BIGSTAR’s most frequently asked Questions (FAQs). The Knowledge Base is a complete library for your smart home security system. Feel free to email us at firstname.lastname@example.org or call us at 512-394-4646, option 2 for additional help. Thanks for being Alarmingly Brilliant!