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  • TX DPS License #20172

We Bring Texas Homes to Life

Home-grown in Austin, TX, we’re your local Home Security, Water Purification and Solar Efficiency dream team!

We Bring Texas Homes to Life

Home-grown in Austin, TX, we’re your Home Security, Water Purification and Solar Efficiency dream team!

Learn Smart Home Tips, Tricks and Trends

Tips & How-to’s

Is it Safe to Add Wi-Fi Cameras to My Home Security ? Do These 3 Things. 603 405 Scott Zuniga

Is it Safe to Add Wi-Fi Cameras to My Home Security ? Do These 3 Things.

Get Answers to BIG Questions! 150 150 Scott Zuniga

Get Answers to BIG Questions!

  • review rating 5  We've had Big Star Alarm for about 2 months now and they've been great. Covid 19 obviously presented a big challenge but Johanna and Scott have both been great! They are responsive and very professional. The system itself is great and user friendly. Even during the Covid crisis they both did everything they could over the phone to ensure we were set up. I highly recommend Big Star for both value and quality!

    thumb Olethea McLachlan
  • review rating 5  Had Scott and his team install a security system in my home. This is the only company I trust and recommend to my friends and family for all their security needs! They provide quality work and will explain and help you understand everything in detail. If you are looking for t knowledgeable and professional company call them.They are Awesome!

    thumb Julia D Guerrero
  • review rating 5  Scott, the owner, is a wonderful guy to work with! He's got very high integrity, and deals fairly with clients. He'll go out of his way for you to find you the right solution, and will do it with a smile. Very professional and reliable. Highly recommend this company!

    thumb Alexander Colby

Common Questions

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  • 1. Can I purchase security equipment and not connect it to monitoring?
     

    Yes, you can choose to purchase security alarm equipment from us and monitor it by yourself. This is called “local monitoring,” meaning no emergency signal is being sent to a monitoring central station. You can also choose to install the equipment yourself or hire one of our licensed professional install it for you. Some functionality of the equipment might be limited, which we can explain to you before purchase.

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  • 2. What are your monitoring rates?
     

    Our rates vary depending on the level of service you choose. Contact us today for a complimentary quote on monitoring and equipment rates.

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  • 3. Can I see my cameras from my phone?
     

    Yes! As long as your home has wifi internet, you will be able to see your cameras from your smart phone whenever you have cellular and internet coverage.

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  • 4. Do I own the equipment?
     

    Yes, from day one.

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  • 5. Do I get an insurance discount?
     

    When you purchase a security system with alarm monitoring from us, we give you a certificate of alarm installation for to give to your insurance agent. Any insurance discount depends on the insurance agency you use for you homeowner's or renter’s insurance. Contact us today to find out who our preferred insurance providers are in the Central Texas region.

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  • 6. Do I have to own a home to get a security system?
     

    No, we have excellent security solutions for renters, including no-contract plans.

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  • 7. Do I need to have an alarm permit?
     

    Yes. Most cities, counties or jurisdictions require you to obtain an alarm permit once your system is installed. This protects homeowners against intruders using false identities and helps jurisdictions crack down on companies using old equipment that causes false alarms. Our state-of-the-art equipment greatly reduces your chances of ever getting a false alarm.

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  • 8. Do you need to run wires throughout my house?
     

    Not usually. The only time we run wire is power a keypad or power cameras. All other sensors are wireless and encrypted.

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  • 9. Do I need a phone line in order to have a security system?
     

    No. Our security systems uses cellular communication to communicate emergencies between your alarm panel and our monitoring central stations.

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  • 10. Do I need the internet in order to have a security system?
     

    No. Our security systems uses cellular communication to communicate emergencies between your alarm panel and our monitoring central stations. Our alarm panels can also use your wifi to communicate emergency signals to our monitoring central stations as a backup to the cellular communication.

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  • 11. Do I have to sign a contract?
     

    No, not necessarily. We give you several payment options to choose from and we are happy to show you how each one works so you can make the best decision based on your budget.

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  • 12. Will my system be monitored constantly?
     

    Yes. All of our monitoring central station provide 24/7 monitoring so your property is protected around the clock.

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Let’s Get Started!

Bigstar will help you discover the best solutions  for your specific needs.

are you ready?

Let’s Get Started!

Bigstar will help you discover the best solutions  for your specific needs.